Our cancellation policy
Please provide your credit card details to secure your appointment. A charge of 50% will be made if cancellation is within 24 hours, and100% if within 12 hours of the scheduled time.

Spa arrival
Please arrive to your appointment 10 minutes prior. This will allow sufficient time to relax, unwind and answer a few questions from our qualified staff to help us provide an ultimate spa experience designed especially for you.

Parking is available at rear of the building (8 Macrossan St Port Douglas) as well as alternative entry.

Gift vouchers available  (emailed, in person, or delivered locally to resorts)

A 10% locals’ discount is available to Port Douglas locals. Please speak to our staff for conditions.